01
Speech Recognition
included in Live Speech · File Analysis
Best in class speech recognition using custom grammars to help understand the topic at hand.
Service catalog
The latest research,
available now.
Every service here runs at state-of-the-art performance for its field by leveraging the latest research in AI and natural language processing — and is kept there as new papers ship.
How it works
Register for an account and call the endpoint you need. If nothing here covers your case, we can build a custom model for you.
Get an API keyIn and outthree illustrative shapes
input · audio
call-0413.wav · 00:02.4 · grammar: billing
output · transcript
I was charged twice on the thirteenth
confidence 0.96
Best-in-class recognition using custom grammars so the model already knows the topic at hand.
input · text
Resolved in two minutes, thank you — I nearly gave up on the first line.
email · 14 words
output · sentiment
label positive · score 0.97
How customers feel in calls, emails and posts — and where a call-center sale went right or wrong.
input · phrase
“the morning after Labor Day”
tz America/New_York · calendar: CalDAV
output · range & slots
Labor Day is Mon 7 Sep 2026, so the morning after is Tue 8 September 2026, 06:00–12:00 America/New_York
free slots 09:0009:3011:00
Natural phrases become explicit ranges, or a collection of free slots from a CalDAV lookup.
The six servicesstate of the art, kept there
02
Intent Classification
included in Document · Live Speech · File Analysis
Multiple levels of custom intent classification, ranging from simple lemmatized word search, through attention-based understanding, to 100% custom models to suit your needs.
03
Sentiment Analysis
included in Document · Live Speech · File Analysis
Custom models to understand the feelings your customers have in tweets, phone calls, emails or social media posts. It can even be used to detect where things went right or wrong in a call-center sale.
04
Document Summarization
included in Document · Live Speech · File Analysis
One of the hardest things to do in a business with a lot of data is to keep on top of it. We provide models to summarize documents, meetings or phone calls down to a few salient sentences that explain the basics of what was discussed.
05
RealNumbers™
not part of a listed package · ask us
State of the art generation of phone numbers, dates, times and zip codes that are 100% indistinguishable from normal spoken language, using recordings of the voice talents you use internally.
06
Time Understanding
included in Document · Live Speech · File Analysis
Extracting times and dates from text or voice exchanges makes it possible to make a booking for "the day after Labor Day" or "sometime in the morning next weekend". We turn these into explicit ranges or a collection of available slots from CalDAV lookups.
Custom work
Don't see your endpoint?
We build custom models to suit your data and your task, and host them as REST endpoints alongside everything above.